Onboarding Automation for a Different Segment with a New Opt-In Email

Answering the question from Tak

Hello, busy bee 🐝

In today’s Unbee-lievable, we are answering a question that Tak and many others have asked before.

Question: Is there a way to do an onboarding with a different segment of subscribers but includes an entirely new opt-in email? Is this an automation?

🧠 Context

This is a super relevant question if you're building audience funnels and want to tailor the onboarding experience based on how a subscriber enters your world.

Maybe you're promoting a lead magnet on social media, or maybe you have a niche landing page—each entry point deserves its own welcome flow.

But how do you actually do that in Beehiiv?

🛠 How to Use This in Beehiiv

There are two ways to achieve this, depending on how your subscribers are entering your ecosystem:

Option 1: Use a Subscriber Form Trigger

If you’re using a dedicated subscriber form (like a form on a custom landing page or embedded on your site), you can set up an automation triggered by form enrollment.

✅ Steps:

  1. Go to Automations → Click New Automation

  2. Choose Trigger: Email Submitted

  3. Select the specific form tied to your campaign

  4. Set your onboarding emails in the automation sequence

➡️ Tip: Make sure you name your forms clearly so it’s easy to identify them during setup.

🔍 Option 2: Use a Segment-Based Trigger

If you're sending traffic from multiple sources (e.g., ads, UTM links, or partnerships), you can create a Segment based on those parameters (like source, tag, or campaign).

✅ Steps:

  1. Go to Audience → Segments → Create Segment

  2. Define your rules (e.g., UTM source = "Instagram")

  3. Head to Automations → New Automation

  4. Choose Trigger: Subscriber joins Segment

  5. Select your segment and add the onboarding flow

➡️ Tip: Create a dynamic segment. As new subscribers meet the criteria, they’ll auto-enroll in the automation. See the screenshot #3 to get an idea for the segment.

🚨 Limitation: At the time of writing, beehiiv still doesn’t automatically update the dynamic segment instantly. That means the enrolment into an automation through dynamic segment will happen only on a daily basis or unless you explicitly re-calculate the dynamic segment.

See it in action

Option 1: Use a Subscriber Form Trigger

🔍 Option 2: Use a Segment-Based Trigger

A dynamic segment with UTM Source that contains Instagram or IG. You can add more conditions like FB or Meta.

I frequently use shots.so to create awesome looking screenshots like the above images.

That’s it!

Let’s check in before you move on to the next task!

Did you know this?

Help me figure out if this is really helping you or not!

Login or Subscribe to participate in polls.

Got a question? Feel free to hit reply or tag me in the hiiv Slack and ask your question. Not on hiiv Slack, well, you are missing big time!

— Keyur
Your chief at unbee-liveable.

Reply

or to participate.